Feature Ideas
Submit IdeaEnable vehicle VIN sticker decoding
Troy James0
Back Button
The ability to visit the previous screen can be made more efficient. Example: You click Customers & Vehicles, click vehicles, type customer name, you click on a vehicle just to realize you clicked the incorrect one. The simplest option now is to click "Vehicles" and retype customer name.
Hector Ramirez J#Improvement 👍1
AF Pay Pre-Authorization for Desktop & Cloud
Features Authorization Workflow: Hold a specified amount on the customer's card before the transaction is completed.Automatic expiration of the hold if not captured within a set timeframe as per card issuer policies. Flexible Integration: API endpoints for initiating, updating, and reversing pre-authorizations.Compatibility with existing cloud and encrypted terminal solutions for seamless implementation. Dynamic Capture Options: Ability to capture amounts less than or greater than the pre-authorization.Full or partial reversals to reduce holds on customer accounts when necessary. Use Case-Specific Configurations: Support for service-specific needs like roadside assistance requiring upfront holds for dispatch. Enhanced Fraud Prevention: Leveraging AVS (Address Verification System) and CVV checks during pre-authorization.Real-time response codes for issuer approvals, declines, or additional actions. Merchant Portal Integration: Visibility into all pre-authorization transactions via a centralized dashboard for tracking and reconciliation. Level 3 Data Support: Detailed line-item and reconciliation data integration to optimize interchange fees for corporate and commercial cards. Clear Communication of Hold Status: Automated notifications for successful, partial, or unsuccessful authorizations.
Rob Cyrier0
AF Pay Fleet Card Payments for Desktop & Cloud
Features Comprehensive Fleet Card Support: Compatible with major providers, including WEX, Voyager, FleetCor, Visa, and MasterCard fleet cardsDynamic Data Collection: Supports unique data prompts during transactions, such as driver ID, mileage, and trip details, ensuring detailed expense trackingIntegration with Existing Systems: Fully integrated with Fullsteam’s API and payment platforms, minimizing the need for additional hardware or softwareTwo-Step Transaction Process: Offers suspended transactions for collecting required fleet data before completion, enhancing accuracy and complianceNon-Fuel Transactions: Focuses on non-fuel purchases, covering most merchant use casesMulti-Terminal Support: Works with select terminals optimized for fleet card processing
Rob Cyrier0
AF Pay Gift Card Payments for Desktop & Cloud
Features Dual Format Support: Includes both physical and digital gift cards, catering to diverse customer preferences.Custom Branding: Merchants can design cards with custom logos and branding for consistent market presenceReload and Replacement: Customers can reload balances manually or automatically and request card replacements in case of loss or theftMulti-Location Pooling: Supports fund transfers between locations when a card is used at different merchant branches, ideal for multi-store businessesAPI and Terminal Integration: Fully integrated with FullsteamPay’s payment APIs and terminals, offering seamless activation, deactivation, and balance managementAdvanced Digital Features: Includes DigiCard promotions, mobile wallet support, and social media sharing for greater customer engagementComprehensive Reporting: Provides detailed reporting through Valutec’s portal, with plans for integration into FullsteamPay’s MerchantTrack
Rob Cyrier0
AF Pay Canadian Payments for Desktop & Cloud
Features TriPOS Terminal Support: Integration with Canadian-specific payment terminals (Link 2500 and Lane 3000) for seamless in-person transactions.Interac Debit Support: Accept Interac debit cards, Canada's widely used payment method, including EMV chip and contactless transactions.Dynamic Language Localization: Multi-language support (English and French) across terminals, receipts, and MerchantTrack, ensuring compliance with Canadian regulations.Localized Merchant Statements: Detailed fee breakdowns and effective Merchant Discount Rates (MDR) for better transparency and cost analysis.EFT Support: Replace ACH with EFT for seamless electronic fund transfers specific to Canadian banking systems.API Enhancements: Language preference headers and localized messages for personalized and region-specific customer interactions.MerchantTrack Updates: Canadian currency formatting, language settings, and receipt localization for improved user experience.Hosted Payments Localization: Fully localized checkout forms, error messages, and digital wallet integrations tailored to Canadian preferences.Regulatory Compliance: Legal documents, such as privacy policies and terms of service, tailored to Canadian regulations.Future-Proofing: Preparing for additional terminal models, expanded payment methods, and upcoming network integrations (e.g., AMEX).
Rob Cyrier0
Nexpart Multi-Seller in Cloud
Specific feature detail to follow
shawn summers0
Manual Entry for Card on File for Cloud
New AutoFluent Pay in Cloud to provide ability to manually enter card for card on file.
shawn summers0
Technician Time Tracking in Cloud
Jobs clocked in / out including Shop Maintenance Specific feature detail to follow
shawn summers0
Marketing - Deferred and Recommended Services in Cloud
Scheduled emails / texts Notification of upcoming services Specific feature detail to follow
shawn summers#Improvement 👍0
Job Status Tracking in Cloud
Better job status tracking, specific feature detail to follow.
shawn summers0
Emailing Customer Statements in Cloud
Features Direct Emailing Capability: Add a button within the customer or reporting module to email customer statements directly from the platform. Configurable Customer Preferences: Enable users to select email or print as the preferred method for statement delivery per customer. Bulk Email Support: Allow sending statements to multiple customers in a single batch, with mechanisms to manage email volume limitations. URL-Based Statement Access: Generate shareable, secure URLs for customers to access their statements online, reducing the number of emails sent. Customizable Email Templates: Provide templates for personalized email messaging when sending statements. Delivery Tracking and Confirmation: Include features to track email delivery status and confirm successful receipt by customers. Reports Integration: Support integration with the reports module to email statements directly after report generation. PDF Attachment of Statements: Automatically attach statements as PDF files for professional and accessible presentation. Benefits Improved Customer Communication: Simplifies how customers receive statements, ensuring timely and efficient delivery. Increased Efficiency: Reduces manual effort by automating statement generation and delivery. Cost Savings: Minimizes printing and postage costs by offering digital statement delivery options. Enhanced Customer Satisfaction: Provides customers with a convenient and environmentally friendly way to access their account details. Scalability: Supports shops of all sizes, including high-volume businesses needing to send hundreds of statements. Data Security: Ensures customer privacy and data protection through secure email delivery and URL-based access. Flexibility: Allows businesses to cater to diverse customer preferences for digital or physical statements. Compliance with Email Constraints: Overcomes email service limitations through smart batching and third-party integrations. Marketing Opportunities: Enables upselling and customer engagement by incorporating promotional messages or links within statement emails.
shawn summers0